DATA PRIVACY
Privacy Notice
Updated on: September 2026.
1. Information Collected
When you complete the access form for the Neo Valor platform, we may ask for your first and last name, email address, telephone number, and the country linked to your calling code. We use these details to arrange a conversation about your investment interests and platform access. The form does not ask for your positions or trading record.
2. Processing Purposes and Lawful Basis
We process submitted information to answer your enquiry, make follow-up contact, protect the form, and make the sign-up experience more effective. The basis is your request for contact and, where relevant, our legitimate interest in responding to a platform-access enquiry. We do not use this information to promise returns or deliver individualised regulated investment advice.
3. Technical Information
The site operator may record routine technical information such as your IP address, access times, pages visited, and server faults. This information supports service availability, security, and fault diagnosis. It is not used to build a trading profile or an undisclosed commercial rating.
4. Data Recipients and Storage
Details entered in the form may be made available to internal enquiry-management systems and, where relevant, the provider responsible for delivering leads. We keep the information only for the time needed to handle your enquiry, after which it may be archived or erased in line with applicable obligations. The precise retention period is determined by the processing entity used in production.
5. Data Protection Rights
Subject to the rules that apply, you may ask to view, amend, remove, restrict, or transfer certain personal information, and you may object to particular processing. Please use the contact page to make such a request. Where the production operator appoints a data protection officer or identifies a supervisory authority, the relevant contact information will be included in this notice.
6. Cookies and Protective Measures
Technical cookies may be placed to keep the website working, including cookies that support the form session. Proportionate safeguards are used to reduce the risk of unauthorised access. Because no online control is completely fail-safe, do not submit passwords, full identity documents, or bank login details in a basic contact message.